Audio Player Support Form

Please review streaming audio help page for technical support and information. Only submit this form if you are experiencing continued difficulties.


  • Desktop PC or Mac
  • Internet Explorer 7.0+, Firefox 3+, Chrome, Safari
  • Adobe Flash (Listen Live) and Windows Media Player (podcasts) Upgrade
  • Javascript must be enabled
  • Cookies must be allowed

Did you come from Google?

If you tried to listen to The Fan from a search like Google, please click the "Listen Live" link at the top of this page to try again. Our Listen Live player will only work properly if you use the Listen Live links on our web site, it may not work from other sites, including search engines like Google, Bing or Yahoo.

Are you using a mobile device or smartphone?

If you want to listen to The Fan on your phone or mobile device, you can check us out at or by downloading our free app for iPhone and Android devices. Just search for 97.1 The Fan at the app store.

Still having problems?

Please fill out the form below with as much detail as possible. We do not reply to all submissions. Every submission received is read and verified. You may be contacted by e-mail if we need more information in resolving your issue. Due to the nature of computer software, we are unable to support all configurations and may not be able to address your specific situation.

Audio Player Help Form

Online Database by Caspio
Click here to load this Caspio Online Database.