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Audio Player Support Form

Please review streaming audio help page for technical support and information. Only submit this form if you are experiencing continued difficulties.

What works

  • Desktop PC with Windows XP or later
  • Internet Explorer 7.0 or newer Upgrade.
  • Windows Media Player 10 or newer Upgrade
  • Javascript must be enabled
  • Cookies must be allowed

What won't work

Our live stream has not been built or tested for other devices or browsers than those listed above.

  • Firefox, Chrome, and Safari web browsers
  • iTunes, Winamp, or other non-Windows Media Player
  • Smartphones and mobile devices (iPhone, Blackberry, etc.)

Still having problems?

If you're still having problems using Listen Live, please fill out the form below with as much detail as possible. We do not reply to all submissions. Every submission received is read and verified. You may be contacted by e-mail if we need more information in resolving your issue. Due to the nature of computer software, we are unable to support all configurations and may not be able to address your specific situation.

What problem are you experiencing?
What type of connection are you using?
High speed (Cable/DSL/LAN)
Dial-up (56k)
Mobile
What web browser are you using?
Internet Explorer 8
Internet Explorer 7
Internet Explorer 6
Firefox
Chrome
Mobile browser (iPhone/Blackberry/etc)
Other (Opera, Safari, etc.)
What zip code did you use to listen?
Your e-mail address (optional)